Who we are
Our website address is: https://forestvalley.co.za.
What personal data we collect and why we collect it
We collect the personal data that you provide via our contact form in order for us to process your booking inquiry. This information is not used for marketing purposes beyond your request.
What kind of information do we collect by using cookies?
When you visit our website, we may collect the following types of information from you: your operating system and platform, information about your visits including the site you came from, your country, the search terms you used in our website, products you viewed or searched and page response times.
How do you block cookies?
You can set your own browser to accept cookies or not. Different browsers make different controls available to you and should have instructions on how to do this. See here for more info on this subject: https://www.aboutcookies.org/how-to-delete-cookies/
Embedded content from other websites
How long we retain your data
We keep contact form entries for six months, analytics records for 14 months, and customer records for up to ten years.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.