Privacy Policy

PRIVACY POLICY

Who we are

Our website address is: https://forestvalley.co.za.

What personal data we collect and why we collect it

Contact forms

We collect the personal data that you provide via our contact form in order for us to process your booking inquiry. This information is not used for marketing purposes beyond your request.

Cookies

Cookies are files which contain a small amount of information and are stored on the browser or hard drive of your device or computer. We use cookies to view the number of visitors to our website and to see how visitors move around when they are using it.  We also have cookies that help share content through third party social media service providers like Facebook and Twitter. These applications or tools may set their own cookies on your device (“third party cookies”). We do not control the settings of these cookies.

What kind of information do we collect by using cookies?
When you visit our website, we may collect the following types of information from you: your operating system and platform, information about your visits including the site you came from, your country, the search terms you used in our website, products you viewed or searched and page response times.

How do you block cookies?
You can set your own browser to accept cookies or not. Different browsers make different controls available to you and should have instructions on how to do this. See here for more info on this subject: https://www.aboutcookies.org/how-to-delete-cookies/

Embedded content from other websites

This site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

We keep contact form entries for six months, analytics records for 14 months, and customer records for up to ten years.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.